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--- faq:branches:questionnaire [2025/06/11 07:39] – created gloria
+++ faq:branches:questionnaire [2025/06/11 07:40] (current) – gloria
@@ Line 1: / Line 1: @@
-Below are frequently asked questions related to how branches affect questionnaire visibility and data exports.
+====== Branches - Questionnaire Behavior ======
-==== Q: Why are some questions missing in the download results for a specific branch? ====
+Below are FAQs related to branch-level behavior in the questionnaire module:
-**A:**
+  * [[faq:branches:questionnaire:missingquestions|Why are some questions missing in the download results for a specific branch?]]
-This usually happens when branch-specific logic has not been fully configured for the question in the database.
-To ensure that questions are displayed **and** included in download results for a specific branch, follow these steps:
-=== ✅ Required Setup ===
-  - In the **`fw_questionnairedetails`** table:
-    * Add the field `branchid` (if not already present).
-    * If `branchid = 0`, the question is shown for **all branches**.
-    * If `branchid = [specific branch ID]`, the question will appear **only for that branch**.
-  - In the **`fw_branchquestions`** table:
-    * Ensure an entry exists for the relevant `qdetailid` and the correct `branchid`.
-    * The `status` value for that entry must be set to **1** (active).
-=== 📝 Notes ===
-  * If either the `fw_branchquestions` entry is missing or the status is not 1, the question will not be included in the branch's data export.
-  * For questions shared across all branches, set `branchid = 0` and skip branch-specific entries.
-=== 📌 Example Scenario ===
-> A question is correctly visible in the questionnaire for Branch A, but does not appear in the Excel download.
-> ✔️ Check `fw_branchquestions` for that `qdetailid` and confirm:
->   - There is a row with the correct `branchid`
->   - `status = 1`