Performitor

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===== 📌 Dummy Survey Documentation =====

🚀 **Purpose:**  
This dummy survey is created to demonstrate how to set up a questionnaire and its dashboard in the backend.  
It includes all question types, response options, branching logic, and display conditions for learning purposes.  

⚠️ **Important:**  
This is not a real survey and does not collect actual responses.  
The scenario used is **Customer Experience Survey**, but you can modify it.  
It helps in understanding how survey questions are structured and linked to the module.  

===== 📋 Dummy Survey Questions & Response Options =====

Below is the complete list of survey questions, including different question types, response options, and display conditions.  


** Customer Experience Survey **

**Q1 - Info Question** \\  
Label (Client sheet): - \\  
Label (Excel): - \\  
**Question:** Thank you for participating in this survey. Click 'Next' to begin. \\  

**Q2 - Image Picker** \\  
Label (Client sheet): Visual Representation \\  
Label (Excel): IMAGE \\  
**Question:** Select the image that best represents how you feel about your current internet service. \\  
 Image 1 \\  
 Image 2 \\  
 Image 3 \\  
 Image 4 \\  

**Q3 - Open Text Explanation** \\  
Label (Client sheet): Feeling about internet service - explanation \\  
Label (Excel): Feeling about internet service - explanation \\  
**Question:** Describe, based on the selected photo, how you experienced your internet service. \\  
                       Image: ^image Q3^ \\  
              Describe how you experienced your internet service. \\  

**Q4 - Open Text Explanation (Conditional)** \\  
Label (Client sheet): Additional Explanation \\  
Label (Excel): Additional Feeling about internet service \\  
Condition: Shown only if Q3 contains 24 characters or fewer. \\  
**Question:** You previously answered: ^answer Q3^. Can you elaborate further on your experience? \\  

**Q5 - Single Response** \\  
Label (Client sheet): Emotion \\  
Label (Excel): Emotion \\  
**Question:** How do you feel about your internet service? \\ \\   
1 - Satisfied \\  
2 - Frustrated \\  
3 - Neutral \\  
4 - Disappointed \\  
5 - Angry \\  
6 - Hopeful \\  
7 - Confused \\  
8 - Excited \\  
9 - No strong emotion \\  

**Q6 - Single Response** \\  
Label (Client sheet): Intensity \\  
Label (Excel): Intensity \\  
**Question:** How intense are your feelings about your internet service? \\ \\  
1 - Low \\  
2 - Moderate \\  
3 - High \\  

**Q7 - Single Response** \\  
Label (Client sheet): Feeling about internet service - NEV \\  
Label (Excel): NEV (Net Emotion Value) \\  
**Question:** How would you rate your overall satisfaction with your internet service? \\ \\   
-1 - Negative \\  
 0 - Neutral \\  
1 - Positive \\  

**Q8 - Topic** \\  
Label (Client sheet): Issues with Internet Service \\  
Label (Excel): INTERNET_ISSUES \\  
**Question:** What aspects best describe your experience with your internet service? \\  
 \\  
1 - Connection speed \\  
2 - Network stability \\  
3 - Customer service responsiveness \\  
4 - Pricing and affordability \\  
5 - Data limits and fair usage policy \\  
6 - Installation process \\  
7 - Technical support \\  
8 - Reliability during peak hours \\  
9 - Availability in my area \\  
10 - Additional features (e.g., parental controls, security) \\  
11 - No issues \\  

**Q9 - Organization Question (Invisible)** \\  
Label (Client sheet): Internet Service Type \\  
Label (Excel): SERVICE_TYPE \\  
Options: \\  
  1 - Home Internet \\  
  2 - Business Internet \\  
  3 - Mobile Internet \\  
  4 - None \\  

**Q10 - NPS (Net Promoter Score)** \\  
Label (Client sheet): NPS \\  
Label (Excel): NPS_SCORE \\  
**Question:** How likely are you to recommend this internet service provider to others? \\  
(Scale: 0 = Not at all, 10 = Very Likely) \\  

**Q11 - Single Response** \\  
Label (Client sheet): Billing Transparency \\  
Label (Excel): BILLING_TRANSPARENCY \\  
**Question:** How clear do you find the pricing and billing of your provider? \\  
 1 - Very unclear \\  
 2 - Somewhat unclear \\  
 3 - Neutral \\  
 4 - Somewhat clear \\  
 5 - Very clear \\  

**Q12 - Open Text (Conditional)** \\  
Label (Client sheet): Pricing Issues \\  
Label (Excel): PRICING_ISSUES \\  
Condition: Shown only if Q11 is rated 1, 2, or 3. \\  
**Question:** What aspects of the billing/pricing do you find unclear or problematic? \\  

**Q13 - Multiple Response** \\  
Label (Client sheet): Issues Faced \\  
Label (Excel): ISSUES_FACED \\  
**Question:** What issues have you faced with your internet provider? (Select all that apply) \\  
  1 - Slow speed \\  
  2 - Frequent disconnections \\  
  3 - Poor customer service \\  
  4 - High cost \\  
  5 - Other: (Open text field appears) \\  
  6 - No issues \\  

**Q14 - Multiple Response (Conditional)** \\  
Label (Client sheet): Brand Awareness \\  
Label (Excel): TOP_OF_MIND \\  
Condition: Shown only for respondents from Country A. \\  
**Question:** When thinking of internet service providers, which brands come to mind first? (Select all that apply) \\  
  1 - Brand A \\  
  2 - Brand B \\  
  3 - Brand C \\  
  4 - Brand D \\  
  5 - Other: (Open text field appears) \\  

**Q15 - Single Response Grid (Aspect Question)** \\  
Label (Client sheet): Brand Attitude \\  
Label (Excel): BRAND_ATTITUDE \\  
**Question:** How do you feel about the following internet providers? (Answer for each provider) \\  
Providers: \\  
   Provider A \\  
   Provider B \\  
   Provider C \\ \\  
**Scale:** \\  
 1 - Very Negative \\  
 2 - Negative \\  
 3 - Neutral \\  
 4 - Positive \\  
 5 - Very Positive \\  
 6 - Don’t Know \\  

**Q16 - Multiple Response Aspect (Multiple Aspect Question)** \\  
Label (Client sheet): Brand Perception \\  
Label (Excel): BRAND_ASSOCIATION \\  
**Question:** Which characteristics do you associate with the following internet providers? (Select all that apply for each provider) \\  
  Providers: \\  
    Provider A \\  
    Provider B \\  
    Provider C \\  
**Options:** \\  
1 - Reliable \\  
2 - Affordable \\  
3 - Customer-focused \\  
4 - Innovative \\  
5 - High quality \\  
6 - Poor customer service \\  
7 - Expensive \\  

**Q17 - Multiple Response (With Option Conditions)** \\  
Label (Client sheet): Contact Information \\  
Label (Excel): CONTACT_DETAILS \\  
**Question:** If you would like to be contacted for follow-up, please provide your details below. \\  
1 - **Name** (An open text box appears in front of this option.) \\  
2 - **Email** (A text field appears for the respondent to enter their email address.) \\  
3 - **Phone Number** (A text field appears for the respondent to enter their phone number.) \\  
4 - **No additional questions** (Selecting this option disables and unchecks the other options.) \\  


✅ *This dummy survey serves as an example for configuring different question types in the system.* \\  
✅ *The next section explains how to set up these questions in the database and link them to a module.* \\  

➡️ [[module_setup_tutorial|Continue to Module Setup Tutorial]]