===== πŸ“Œ Dummy Survey Documentation ===== πŸš€ **Purpose:** This dummy survey is created to demonstrate how to set up a questionnaire and its dashboard in the backend. It includes all question types, response options, branching logic, and display conditions for learning purposes. ⚠️ **Important:** This is not a real survey and does not collect actual responses. The scenario used is **Customer Experience Survey**, but you can modify it. It helps in understanding how survey questions are structured and linked to the module. ===== πŸ“‹ Dummy Survey Questions & Response Options ===== Below is the complete list of survey questions, including different question types, response options, and display conditions. ** Customer Experience Survey ** **Q1 - Info Question** \\ Label (Client sheet): - \\ Label (Excel): - \\ **Question:** Thank you for participating in this survey. Click 'Next' to begin. \\ **Q2 - Image Picker** \\ Label (Client sheet): Visual Representation \\ Label (Excel): IMAGE \\ **Question:** Select the image that best represents how you feel about your current internet service. \\ Image 1 \\ Image 2 \\ Image 3 \\ Image 4 \\ **Q3 - Open Text Explanation** \\ Label (Client sheet): Feeling about internet service - explanation \\ Label (Excel): Feeling about internet service - explanation \\ **Question:** Describe, based on the selected photo, how you experienced your internet service. \\ Image: ^image Q3^ \\ Describe how you experienced your internet service. \\ **Q4 - Open Text Explanation (Conditional)** \\ Label (Client sheet): Additional Explanation \\ Label (Excel): Additional Feeling about internet service \\ Condition: Shown only if Q3 contains 24 characters or fewer. \\ **Question:** You previously answered: ^answer Q3^. Can you elaborate further on your experience? \\ **Q5 - Single Response** \\ Label (Client sheet): Emotion \\ Label (Excel): Emotion \\ **Question:** How do you feel about your internet service? \\ \\ 1 - Satisfied \\ 2 - Frustrated \\ 3 - Neutral \\ 4 - Disappointed \\ 5 - Angry \\ 6 - Hopeful \\ 7 - Confused \\ 8 - Excited \\ 9 - No strong emotion \\ **Q6 - Single Response** \\ Label (Client sheet): Intensity \\ Label (Excel): Intensity \\ **Question:** How intense are your feelings about your internet service? \\ \\ 1 - Low \\ 2 - Moderate \\ 3 - High \\ **Q7 - Single Response** \\ Label (Client sheet): Feeling about internet service - NEV \\ Label (Excel): NEV (Net Emotion Value) \\ **Question:** How would you rate your overall satisfaction with your internet service? \\ \\ -1 - Negative \\ 0 - Neutral \\ 1 - Positive \\ **Q8 - Topic** \\ Label (Client sheet): Issues with Internet Service \\ Label (Excel): INTERNET_ISSUES \\ **Question:** What aspects best describe your experience with your internet service? \\ \\ 1 - Connection speed \\ 2 - Network stability \\ 3 - Customer service responsiveness \\ 4 - Pricing and affordability \\ 5 - Data limits and fair usage policy \\ 6 - Installation process \\ 7 - Technical support \\ 8 - Reliability during peak hours \\ 9 - Availability in my area \\ 10 - Additional features (e.g., parental controls, security) \\ 11 - No issues \\ **Q9 - Organization Question (Invisible)** \\ Label (Client sheet): Internet Service Type \\ Label (Excel): SERVICE_TYPE \\ Options: \\ 1 - Home Internet \\ 2 - Business Internet \\ 3 - Mobile Internet \\ 4 - None \\ **Q10 - NPS (Net Promoter Score)** \\ Label (Client sheet): NPS \\ Label (Excel): NPS_SCORE \\ **Question:** How likely are you to recommend this internet service provider to others? \\ (Scale: 0 = Not at all, 10 = Very Likely) \\ **Q11 - Single Response** \\ Label (Client sheet): Billing Transparency \\ Label (Excel): BILLING_TRANSPARENCY \\ **Question:** How clear do you find the pricing and billing of your provider? \\ 1 - Very unclear \\ 2 - Somewhat unclear \\ 3 - Neutral \\ 4 - Somewhat clear \\ 5 - Very clear \\ **Q12 - Open Text (Conditional)** \\ Label (Client sheet): Pricing Issues \\ Label (Excel): PRICING_ISSUES \\ Condition: Shown only if Q11 is rated 1, 2, or 3. \\ **Question:** What aspects of the billing/pricing do you find unclear or problematic? \\ **Q13 - Multiple Response** \\ Label (Client sheet): Issues Faced \\ Label (Excel): ISSUES_FACED \\ **Question:** What issues have you faced with your internet provider? (Select all that apply) \\ 1 - Slow speed \\ 2 - Frequent disconnections \\ 3 - Poor customer service \\ 4 - High cost \\ 5 - Other: (Open text field appears) \\ 6 - No issues \\ **Q14 - Multiple Response (Conditional)** \\ Label (Client sheet): Brand Awareness \\ Label (Excel): TOP_OF_MIND \\ Condition: Shown only for respondents from Country A. \\ **Question:** When thinking of internet service providers, which brands come to mind first? (Select all that apply) \\ 1 - Brand A \\ 2 - Brand B \\ 3 - Brand C \\ 4 - Brand D \\ 5 - Other: (Open text field appears) \\ **Q15 - Single Response Grid (Aspect Question)** \\ Label (Client sheet): Brand Attitude \\ Label (Excel): BRAND_ATTITUDE \\ **Question:** How do you feel about the following internet providers? (Answer for each provider) \\ Providers: \\ Provider A \\ Provider B \\ Provider C \\ \\ **Scale:** \\ 1 - Very Negative \\ 2 - Negative \\ 3 - Neutral \\ 4 - Positive \\ 5 - Very Positive \\ 6 - Don’t Know \\ **Q16 - Multiple Response Aspect (Multiple Aspect Question)** \\ Label (Client sheet): Brand Perception \\ Label (Excel): BRAND_ASSOCIATION \\ **Question:** Which characteristics do you associate with the following internet providers? (Select all that apply for each provider) \\ Providers: \\ Provider A \\ Provider B \\ Provider C \\ **Options:** \\ 1 - Reliable \\ 2 - Affordable \\ 3 - Customer-focused \\ 4 - Innovative \\ 5 - High quality \\ 6 - Poor customer service \\ 7 - Expensive \\ **Q17 - Multiple Response (With Option Conditions)** \\ Label (Client sheet): Contact Information \\ Label (Excel): CONTACT_DETAILS \\ **Question:** If you would like to be contacted for follow-up, please provide your details below. \\ 1 - **Name** (An open text box appears in front of this option.) \\ 2 - **Email** (A text field appears for the respondent to enter their email address.) \\ 3 - **Phone Number** (A text field appears for the respondent to enter their phone number.) \\ 4 - **No additional questions** (Selecting this option disables and unchecks the other options.) \\ βœ… *This dummy survey serves as an example for configuring different question types in the system.* \\ βœ… *The next section explains how to set up these questions in the database and link them to a module.* \\ ➑️ [[module_setup_tutorial|Continue to Module Setup Tutorial]]