Performitor

🚀 Purpose: This dummy survey is created to demonstrate how to set up a questionnaire and its dashboard in the backend. It includes all question types, response options, branching logic, and display conditions for learning purposes.

⚠️ Important: This is not a real survey and does not collect actual responses. The scenario used is Customer Experience Survey, but you can modify it. It helps in understanding how survey questions are structured and linked to the module.

Below is the complete list of survey questions, including different question types, response options, and display conditions.

Q1 - Info Question
Label (Client sheet): -
Label (Excel): -
Question: Thank you for participating in this survey. Click 'Next' to begin.

Q2 - Image Picker
Label (Client sheet): Visual Representation
Label (Excel): IMAGE
Question: Select the image that best represents how you feel about your current internet service.
Image 1
Image 2
Image 3
Image 4

Q3 - Open Text Explanation
Label (Client sheet): Feeling about venue - explanation
Label (Excel): Feeling about venue - explanation
Question: Describe, based on the selected photo, how you experienced ^venue name^ as a guest.
Image: ^image Q3^
Describe how you experienced ^venue name^ as a guest.

Q4 - Open Text Explanation (Conditional)
Label (Client sheet): Additional Explanation
Label (Excel): Additional Feeling about venue
Condition: Shown only if Q3 contains 24 characters or fewer.
Question: You previously answered: ^answer Q3^.

Can you elaborate further on your experience?

Q5 - Single Response
Label (Client sheet): Emotion
Label (Excel): Emotion
Question: Emotion

1 - Joy
2 - Trust
3 - Fear
4 - Surprise
5 - Sadness
6 - Disgust
7 - Anger
8 - Anticipation
9 - No emotion

Q6 - Single Response
Label (Client sheet): Intensity
Label (Excel): Intensity
Question: Intensity

1 - Low
2 - Normal
3 - High

Q7 - Single Response
Label (Client sheet): Feeling about venue - NEV
Label (Excel): NEV (Net Emotion Value)
Question: Net Emotion Value \\
-1 - Negative
0 - Neutral
1 - Positive

Q8 - Multiple Response
Label (Client sheet): Feeling about venue - Topics
Label (Excel): Feeling about venue - Topics
Question: Which aspects best describe your feelings about ^venue name^?

Q9 - Organization Question (Invisible)
Label (Client sheet): Service Type
Label (Excel): SERVICE_TYPE
Options:

• Home Internet
  
• Business Internet
  
• Mobile Internet
  
• None
  

Q10 - NPS (Net Promoter Score)
Label (Client sheet): NPS
Label (Excel): NPS_SCORE
Question: How likely are you to recommend this provider to others?
(Scale: 0 = Not at all, 10 = Very Likely)

Q11 - Single Response
Label (Client sheet): Billing Transparency
Label (Excel): BILLING_TRANSPARENCY
Question: How clear do you find the pricing and billing of your provider?
1 - Very unclear
2 - Somewhat unclear
3 - Neutral
4 - Somewhat clear
5 - Very clear

Q12 - Open Text (Conditional)
Label (Client sheet): Pricing Issues
Label (Excel): PRICING_ISSUES
Condition: Shown only if Q11 is rated 1, 2, or 3.
Question: What aspects of the billing/pricing do you find unclear or problematic?

Q13 - Multiple Response
Label (Client sheet): Issues Faced
Label (Excel): ISSUES_FACED
Question: What issues have you faced with your provider? (Select all that apply)

• Slow speed
  
• Frequent disconnections
  
• Poor customer service
  
• High cost
  
• Other: (Open text field appears)
  
• No issues
  

Q14 - Multiple Response (Conditional)
Label (Client sheet): Brand Awareness
Label (Excel): TOP_OF_MIND
Condition: Shown only for respondents from Country A.
Question: When thinking of internet service providers, which brands come to mind first? (Select all that apply)

• Brand A
  
• Brand B
  
• Brand C
  
• Brand D
  
• Other: (Open text field appears)
  

Q15 - Single Response Grid (Aspect Question)
Label (Client sheet): Brand Attitude
Label (Excel): BRAND_ATTITUDE
Question: How do you feel about the following brands? (Answer for each brand)
Brands:

• Brand A
  
• Brand B
  
• Brand C
  

Scale:

• 1 - Very Negative
  
• 2 - Negative
  
• 3 - Neutral
  
• 4 - Positive
  
• 5 - Very Positive
  
• 6 - Don’t Know
  

Q16 - Multiple Response Aspect (Multiple Aspect Question)
Label (Client sheet): Brand Perception
Label (Excel): BRAND_ASSOCIATION
Question: Which characteristics do you associate with the following brands? (Select all that apply for each brand)
Brands:

• Brand A
  
• Brand B
  
• Brand C
  

Options:

• Reliable
  
• Affordable
  
• Customer-focused
  
• Innovative
  
• High quality
  
• Poor customer service
  
• Expensive
  

Q17 - Multiple Response (With Option Conditions)
Label (Client sheet): Contact Information
Label (Excel): CONTACT_DETAILS
Question: ^CLIENT^, we appreciate your time in completing this survey. If you have any further questions, please provide your contact details below, and we will get in touch. If you have no questions, you can indicate that as well.

• Name (An open text box appears in front of this option.)
  
• Email (A text field automatically pops up when selecting this option for the respondent to enter their email address.)
  
• Phone Number(A text field automatically pops up when selecting this option for the respondent to enter their phone number.)
  
• No additional questions (Selecting this option disables and unchecks the other options.)
  

✅ *This dummy survey serves as an example for configuring different question types in the system.*
✅ *The next section explains how to set up these questions in the database and link them to a module.*

➡️ Continue to Module Setup Tutorial