faq:questionnaires:backbuttonskips
This typically happens when there is a mismatch between the question's `majorqid` and its `displayorder`.
✅ How to Fix
- Go to the `fw_questionnairedetails` table.
- Ensure that the `majorqid` of each follow-up or sub-question matches the `displayorder` of its main/parent question.
- If the values are mismatched, the system cannot determine the correct navigation path, causing the back button to behave unexpectedly.
📌 Example Scenario
A respondent answers Question 5 and clicks Back, but is taken to Question 3 instead of 4.
✔️ On checking the database, the `majorqid` of Question 5 was incorrectly mapped to a different question’s `displayorder`.
faq/questionnaires/backbuttonskips.txt · Last modified: 2025/06/11 08:04 by gloria