faq:questionnaires:backbuttonskips
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This typically happens when there is a mismatch between the question's `majorqid` and its `displayorder`.
✅ How to Fix
Go to the `fw_questionnairedetails` table. Ensure that the `majorqid` of each follow-up or sub-question matches the `displayorder` of its main/parent question. If the values are mismatched, the system cannot determine the correct navigation path, causing the back button to behave unexpectedly.
📌 Example Scenario
A respondent answers Question 5 and clicks Back, but is taken to Question 3 instead of 4.
✔️ On checking the database, the `majorqid` of Question 5 was incorrectly mapped to a different question’s `displayorder`.
faq/questionnaires/backbuttonskips.1749629069.txt.gz · Last modified: 2025/06/11 08:04 by gloria
